Financial Goal of MEDIC's WebStore:

Thank you for shopping at MEDIC's WebStore. In serving you with a few highly-innovative first aid supplies, the financial goal of the store is to raise funds to keep our Disaster + Travel + Wilderness First Aid 2-day course tuition as low and accessible as possible -- $60 per person less than what another national school charges. One learns and practices more in our 20-hour workshop as compared to other schools' 16-hour class. We hope to see you in our class, and we guarantee meeting high expectations. The point is not to make big money, as reflected in the very reasonable shipping rates below.

Low Order Fee:

It takes us 30 to 45 minutes to get the items, carefully pack and seal a package, measure and weigh it, log in to our shipping software, order and print a label, affix the label, and put the package out for shipping pick-up. We work hourly not salaried. If an order is under $50, we usually lose money on the order overall. A fee of $15 for orders under $50 covers us. Thanks for understanding, and note the fee will disappear if the order total before any taxes is $50+.

Shipping Rates:

USA addresses have TWO OPTIONS (both options are same speed; you get to choose the cheapest):

OPTION: FLAT RATE FOR WHOLE ORDER (USA)

$7.75 for your entire order, if order is < $100.

If your order is > $100 OR if the following happens to be cheaper: choose the "Per-Item" shipping option described below and you will receive a partial REFUND (equal to the amount you pay in the option below, minus whatever the actual postage ends up being, plus a dollar or two to cover supplies and time to go to post office).

OPTION: PER-ITEM with REFUND BONUS (USA)

$0.50 per MEDIC in your Wallet

$0.50 per Care-giving Steps CARD

$0.50 per Pediatrics Card

$0.50 per Lanyard Reel

$1.00 per Survival Bandana

$2.00 per CPR Mask + Gloves KEYCHAIN

$2.00 per Padded Aluminum SPLINT

$0.50 per Disaster + Wilderness First Aid PATCH

$0.95 per Trauma SHEARS

$0.50 per Iodine packet

$0.25 per Triangular Bandage (Cravat)

$0.25 per Waterproof SOAP Note

$6.00 per WILDCARE Wilderness Medicine Textbook (soft or hardcover).

REFUND BONUS: If the amount you pay for shipping ends up being more than $2 greater than the actual postage itself (not including cost of mailing supplies), then you'll get a partial refund after your package ships!

Additional shipping notes:

Whenever possible, items ship in re-used envelopes / packaging, saving the planet one package at a time.

International: please click the "Contact Us" link to inquire about shipping outside the USA.

Shipping Timing:

The short: every effort is made to get the product to arrive at your door within a week or less, typically within just a few days.

The long: This store is a 1-person operation, run by MEDIC instructor Matthew. Just a few times per year, when Matthew is out of town for an extended period, shipping is delayed because there is no one else to process orders (hence the reasonable prices and shipping rates -- no money supporting a store employee). In 2024, here are dates Matthew is away for more than just a long weekend: February 2 - 20 (adventuring across Canada from the Atlantic to the Pacific). Thank you *so* much for your patience in awaiting the arrival of your order, if you order during these time periods.

Return Policy:

This is not a huge retail store. It is a small side shop designed to make it easy for you to find and purchase a few innovative, difficult-or-impossible-to-locate-elsewhere products. As the shop is so small, it is not set up to handle any returns other than items which you receive new but damaged during shipping – which has never happened. If your item arrives damaged, you have one week to ship it back (at your shipping expense) and upon receipt, a new one will be shipped to you (at this shop's expense). There are no refunds; all sales are final.

Warranty: Every possible effort was sincerely taken during the design phase of the products to make them function as well as possible, and last as long as possible while keeping prices down. Furthermore, to keep prices as reasonable and affordable as can be, extra margin was *not* added into the cost of the products to create a slush fund for product returns. All items in this store are low dollar amounts, and so, all things considered, thank you for understanding that returns / credits / refunds other than what's written in the "Return Policy" paragraph above are not accepted.